Set the landing page your customers see after they complete the Appointiv webform

You can now determine the URL your customers see after they complete their appointment booking.  How cool is that?  Not sure?   Here are some use-cases.

• Marketing use-cases
  • Control the next step on the customer journey by directing customers to specific landing pages 
  • Gather web analytics - see how many clicked your "book now" button vs how many completed the booking by adding tracking to the landing page
• Onboarding use-cases
  • Customer or patient just booked an appointment for first-time customers?  Send them to a follow-on page that gathers additional details.
• Support use-cases
  • Send the customer to your knowledge base or community pages

Requirements:

• Just add a parameter to your webform URL 

How it works:

1. Salesforce has the retURL parameter that we can add to your URL
2. Appointiv now recognizes this and opens the URL after the customer completes their booking
3. This can be done in any URL from Appointiv - so it can be set into your prefilled form links or into buttons anywhere you currently use them

Recipe showing how to implement this process:

• use the parameter in the format of ?retURL=
• Here are examples redirecting to google
  • In a regular link:
    • https://yourcompany.appointiv.com/1.9/?retURL=https://www.google.com/
  • In a button link: 
    • <button onClick="location.href='https://yourcompany.appointiv.com/1.9/?retURL=https://www.google.com/';" id="myButton">Webform</button>
  • In a button- if you want to return to the same page where the button was clicked:
    • <button onClick="location.href='https://yourcompany.appointiv.com/1.9/?retURL='+window.location.href;" id="myButton">Webform</button>

Enjoy this feature and comment with your use-cases below!